About MCSS
Being a forefront solution provider in the retailing sector, MCS understands that retailers are currently facing key challenges evolving from stiff competitions, economic downturn and uprising of new marketplaces. Therefore, MCS has launched its flagship product - the Millennium Customer Services Solution (MCSS) to assist retailers in tackling these challenges. Leveraging both client/server and web technologies, MCSS provides users with full range web-based CRM features without requiring users to install any CRM application on site. It improves customer information securities and it allows customers to logon into the website to obtain different kinds of useful information. A distinctive feature of MCSS is its Multi-purpose Customer Score Card (MCS Card) - an innovative thermo chromic smart card that records customer's loyalty score and communicates retailer's promotion materials. In addition, MCS Card may help retailers to create additional revenue by offering portions of the card space for advertising purpose. Usage of MCS Card is truly multi-purpose and will only be limited by the creativity and imagination of both MCS and users!
MCSS deploys a modular design to facilitate phased implementation depending on users' budgets and allowable timeframe.
Brief product descriptions:
Please download MCSS product white paper for more information.